Refund policy

As most of our products are made-to-order, we have a no-refund, no-cancellation, no-return policy.  However, please contact us with any issues that may arise with your order.  We pride ourselves on customer services and will work with our customers to rectify any problems or concerns.

You can always contact us for any return question at laserbeestudio@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take photos and save all packaging materials and product

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at laserbeestudio@gmail.com.